Real-time translation call service - メーカー・企業と業務用製品 | イプロスものづくり

For Hotels | Real-time Translation Call System 'flatline'

Reduce high international call costs with zero incoming call charges, both domestically and internationally! A real-time translation call system for hotels that can be used safely from guest rooms.

Have you ever felt a language barrier when interacting with guests from overseas? 'flatline' is a call service with translation features provided by Cloud Union Co., Ltd. that can be used from a web browser. There is no need to install a dedicated app as before; guests can easily make calls from their rooms or smartphones. AI translates conversations in real-time, and the text can also be checked in a chat format, allowing staff who may have concerns about understanding to respond with confidence. This service facilitates smooth explanations during check-in, guidance on facilities, and handling of troubles. Even during times when there is a shortage of staff who can speak foreign languages, utilizing the operator function significantly reduces the burden on front desk operations. 【Features】 ■ No dedicated app required ■ Incoming call charges are 0 yen, both domestically and internationally ■ Smooth conversations with two-way real-time translation ■ Supports over 30 languages ■ Usable from guest rooms, making customer service smart ■ Peace of mind with operator implementation: reduces staff burden *For more details about the translation call service 'flatline' that supports hotel operations, please check the catalog download button below.